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For pre-order products, which means it is specifically manufactured just for you only after you have placed your order. 

Accordingly, You Know Me Well does not accept refunds, returns or exchanges for any pre-orders. We are also unable to make any changes or cancellations to orders after 24 hours from the moment the order is placed. If you believe you have made a mistake with your order, please contact us immediately at and we'll figure it out.

Shipping & Return Policy
Art Shipping
Custom Artwork
Faulty Goods