All orders are shipped
on Monday and Friday.
Sometimes Wednesday, too :-)
Your orders are shipped with DHL
and have parcel tracking.
Better safe than sorry.
Thank You for shopping with us.
Mille Grazie for your support!
Our shipping partner is Convelio.
They provide an excellent shipping and logistic service, including tracking.
You are able to book shipments directly with them by clicking on the link:
Book your shipping from Berlin, Germany
Enter your delivery location and select from the shipping options. Rates will be displayed immediately, and the quote will be sent to your email, confirm and pay for the order. Convelio will contact you directly regarding the studio pick up and delivery of your artwork once you have booked their service.
Certainly, you can pick up your artwork anytime by yourself (and drink a coffee at the studio) or contact a different logistic partner.
If you need further assistance or have questions, please email: firstname.lastname@example.org.
If you are interested in a custom artwork, simply email us with your idea and budget.
You Know Me Well is devoted to quality. All of our products are hand made,
making each unique with little subtle variances.
Please inspect your purchase upon arrival and notify us as soon as possible if an item is broken,
damaged, or you receive the incorrect item so that we can assess the situation and find a solution.